Student Account FAQ | Montgomery College, Maryland

Where can I go to see my student account, i.e., what I owe or what I’ve paid?

MyMCnew window is Montgomery College’s customized portal for students. You can access your

How much does it cost to attend Montgomery College?

Tuition and fees are based on residency classification and are subject to change.

As a registered student, you pay tuition according to your residency classification using criteria outlined in "Determination of Residence for Tuition Purposes" found in the Appendices section of the College Catalog. Residency classification is determined by information on your admissions application. See the Residency Policy for more information.

Why do I have to pay tuition and fees?

Tuition covers the cost of your coursework and costs such as lab supplies. Fees paid by students support the overall significant costs of operating college facilities and services.

Who qualifies for tuition waivers?

Students in the following categories or studying in certain programs may be eligible for reduced or waived tuition:

Active duty military and their dependents
Maryland National Guard members
Students with disabilities
Seniors (ages 60 and up)
Business and industry tuition rate agreements
Statewide programs
Health Workforce Shortage Program

See Special Tuition Waivers for more information.

When do I get a refund?

Full Refund: To obtain a full refund, a course must be officially dropped by the refund deadline. The refund deadline for each course is listed in MyMC. Full refunds may also apply in some Involuntary Withdrawal situations. More refund information can be found here.
When will I receive my refund?
- Refunds for a term are processed starting the 2nd week of each term.
- When you drop a class during the second week of class or later, your refund will normally be processed the following week.
Involuntary Withdrawals: Sometimes a student must drop a class involuntarily. This may result on a partial or full refund. Involuntary Withdrawals are processed by the Office of Records & Registration. Some details on Involuntary Withdrawals can be found on the Tuition Refunds page.
Tuition Refund Appeals: Tuition Refund Appeals are another type of appeal. They are also processed by the Office of Records & Registration. Additional details can be found on the Tuition Refund Appeals page.
Credit Card Refunds: If your most recent payment prior to a refund was by credit card, credit card/banking fraud prevention practices require that the refund be returned to the credit card even if you have an existing eRefund account.
eRefunds: Montgomery College's preferred method of issuing refunds is through electronic refund. Sign up by logging into MyMCnew window. Click on Pay My Bill, then click on eRefund in the top menu. Click the Set Up Account button and follow the instructions. See the Electronic Refund Instructions (PDF, ) for more information.
- Important Note: If your most recent payment prior to a refund was by credit card, credit card anti-fraud practices require that the refund be returned to the credit card even if the student has an existing eRefund account.
- eRefunds must be set up a minimum of 14 working days before any expected refund. This is because the set up and verification process for your eRefund account requires verification by the bank. Your eRefund account must be verified to receive an eRefund. See the Electronic Refund Instructions (PDF, ) .

Why didn’t I get a refund?

Please be patient. Your refund is not issued the moment you drop a class or when financial aid is awarded to you. The normal refund process occurs once weekly and is completed on Friday. Refunds for a term are processed starting the second week of each term.
A refund that resulted from a transaction posted on Monday such as; a drop, financial aid award, or activity by the Office of Records & Registration, will be processed starting the following Monday.
The disbursement of financial aid follows a specific process and timeline. Any questions regarding the disbursement of your aid should be directed to Financial Aid.
Refunds resulting from Involuntary Withdrawals or Tuition Refund appeals make take a few weeks to process. Check with the Office of Records & Registration regarding the processing of your Involuntary Withdrawal or Tuition Refund Appeal.

When is my payment due?

Montgomery College policy requires payment or payment arrangements the day you register. Unpaid classes will be deleted for non-payment on specific dates during each registration period.
Payment arrangements include: financial aid, payment by a sponsor, or enrollment in a Tuition Installment Plan. If you do not pay on the day you register, you must have one of these payment arrangements in place.
If you register for classes, you are responsible for all charges. Failure to pay, failure to officially withdraw by the refund date or failure to attend will not relieve you of the responsibility for your charges. To avoid being charged for a class you must drop the class by the refund deadline.
Visit Payments Overview for more information on payment options and payment deadlines.

What is my financial responsibility if I register for a class?

You are individually responsible for your tuition and fees. If you register for class, you are responsible for all charges. Failure to pay, failure to officially drop by the refund deadline or failure to attend will not relieve you of the responsibility of these charges. Non-attendance or failure to pay does not constitute an official withdrawal. In order to avoid financial responsibility, you must officially drop your classes by the refund deadline, if you decide not to attend. DO NOT assume you will be dropped automatically.

Why did I get a bill?

If you received a bill there is an outstanding amount on your student account. Montgomery College requires payment or payment arrangements (create link) at the time of registration. If you do not pay at the time that you register you will receive a bill with the amount of the outstanding balance until your balance is paid. You will receive eBills sent to your Montgomery College email address followed by paper bills sent to your home address as listed in your student record.
Payment is due on the billing date of your bill unless the following exceptions (Payment Arrangements) apply. If one of these exceptions/payment arrangements applies then your bill is just a statement of your current account standing, please continue to monitor your TIP plan, financial aid, or sponsor payments to ensure payment is made. Note: If you register for classes, you are responsible for all charges not covered by payment arrangements.

1. You are enrolled in a Tuition Installment Plan. Please follow the due dates on your payment plan.
2. Your financial aid award, including any institutional scholarships, will pay for your entire balance. Any charges not covered by financial aid are due now. In MyMC, visit My Financial Aid to review your expected aid or call the Financial Aid Office at (240) 567-5100.
3. A sponsor/agency is paying your entire balance. Any charges not covered by your sponsor are due now. If you haven't done so, please email your third-party billing authorization to sponsorbilling@montgomerycollege.edu

Why did I get a bill when I’m expecting financial aid? Why is it due on xx/xx/xx?

A bill is a statement of your current account standing at the time it was created.

If you have financial aid, outside scholarships or a sponsor will be paying for your classes, you may disregard the notice.

However, if you are expecting financial aid, be sure to verify that your classes will be reserved by Financial Aid.

If you are expecting an outside scholarship or payment by a sponsor, please forward a copy of your award letter to sponsorbilling@montgomerycollege.edu.

I did not receive the receive the refund check (paper check) that I was expecting. What should I do?

If you were expecting a refund check (paper check) from Montgomery College which has not arrived, please review your account activity on MyMC for the date your “Check Refund” was processed. If two full weeks have passed and you have not received the check refund, contact finance.obs@montgomerycollege.edu and request a stop payment/payment reissue form. The finance office will confirm that the check has not been cashed. If the check has not been cashed, you will be asked to complete the required form and submit it to their attention. Once they receive the form, your request for a reissued check will be processed. Please be sure to verify with the Office of Records & Registration that your home address is current before requesting a check reissue.

Please note: this response is only in regard to paper checks. Review other FAQs or contact acctrec@montgomerycollege.edu if you have a question about an eRefund or credit card refund.